We've updated the language on the forms home page to be more specific so you know exactly how forms were sent to your patients and by whom.

Previously the text said ‘Sent via template’ if a form request was sent via any template. Now it says ‘Sent via [exact template name]’ e.g. ‘Sent via Reminders’. Manual requests say ‘Sent by [user name].’

Learn more about managing forms here.

We've gotten frequent feedback that patients don't realize that they have to confirm their appointments first, and then complete their forms.

We have updated the APPOINTMENT_REGISTRATION smart command in your Reminders sequence to make it clear to patients that they are being asked to confirm their appointments AND complete any outstanding forms.

Read more about it here.

We have added a new credit card authorization form and form-building component so you can securely collect and store patient credit card information within NexHealth forms. Credit card details are stored in the patient profile once the form syncs, so you can charge the card on file when needed.

Learn more here.

Hi there,

We have added a new settlement report to the Transaction history tab in Payments so you can easily ensure that every transaction that occurred on that day has been correctly reflected in the appropriate patient ledgers.

Learn more here.

Hi there,

We are thrilled to announce the release of in-office Terminals! Available for any health record system, and with integrated Ledger functionality for Dentrix, Eaglesoft, and OpenDental, terminals allow you to streamline all of your payment collection activities within NexHealth.

Click here to learn more.

You can now message anyone from NexHealth simply by entering a phone number - no need to create a full patient record first. Add information to create a complete patient profile when you’re ready.

Head to the Messages tab and click on the pencil icon to try it out!

No more reaching out to NexHealth Support to send payment receipts!

Our updated receipts now include all the essential payment details, and you can effortlessly print or download receipts for patients who request them. Learn how.

If you don’t yet have access to payments, request access here.

We have enhanced the patient balance totals displayed when Ledger Sync is enabled to ensure they align more closely with the various patient balance summaries in your practice management system.

If you don’t yet have access to payments or Ledger Sync, request access here.