You can now fully customize the color of your online booking button using a new color picker. Choose any color—not just presets—to better align with your brand’s look and feel.
You can now include up to 10 appointment slots in a single waitlist request (previously limited to 5). This makes it easier to offer more availability at once and simplifies the process of filling last-minute openings.
We’ve updated our Save the Date messaging rules to ensure messages are sent even if multiple patients share the same phone number. Now, if messages are associated with different names, they can be sent to the same phone number within a 6-hour window. This change helps ensure important communication isn’t blocked by timing restrictions.
Saved responses and AI-generated quick replies are now available on the NexHealth iOS app. You can use your existing saved responses and AI suggestions when replying to messages on mobile—just like on the web.
You can now manually track which payments have been posted to your patient ledger in NexHealth. A new “Needs syncing” tab lets you review completed transactions and mark them as posted, giving you better oversight of ledger activity even without using Ledger Sync.
We've added a new workflow for handling insurance payments made via virtual prepaid debit cards. Instead of assigning these to a specific patient, you can now process them directly through a streamlined insurance payment flow. This avoids patient ledger mismatches and simplifies reconciliation.
We’ve updated the design of the online booking form to be more modern and visually appealing. There are no changes to how the form works—just a cleaner look and feel to improve the experience.
NexHealth now supports multi-booking for eClinicalWorks practices, allowing you to schedule multiple appointments (like double bookings) in the same time slot.
We’ve added a new Translations tab in Settings that lets practices translate all eligible content (campaigns, templates, forms) from a single page. This makes it easier to manage multilingual content. Only users with editing permissions can access this feature.
We’ve updated the payment request workflow to prevent accidental duplicates. If a patient already has an open request, you’ll be prompted to address it instead of creating a new one. This helps avoid redundant reminders and confusion for patients.