Latest news and updates from NexHealth
Scheduling
Improvement

Redesigned online booking form settings

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Shared by Espen • July 18, 2025

We’ve updated the design of the online booking form to be more modern and visually appealing. There are no changes to how the form works—just a cleaner look and feel to improve the experience.

Scheduling

Double booking for medical practices

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Shared by Espen • July 18, 2025

NexHealth now supports multi-booking for eClinicalWorks practices, allowing you to schedule multiple appointments (like double bookings) in the same time slot.

General
Forms
Communications

Translation Settings

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Shared by Espen • July 07, 2025

We’ve added a new Translations tab in Settings that lets practices translate all eligible content (campaigns, templates, forms) from a single page. This makes it easier to manage multilingual content. Only users with editing permissions can access this feature.

Payments

Prevent duplicate payment requests

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Shared by Espen • July 01, 2025

We’ve updated the payment request workflow to prevent accidental duplicates. If a patient already has an open request, you’ll be prompted to address it instead of creating a new one. This helps avoid redundant reminders and confusion for patients.

iOS
Communications

iOS message anyone

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Shared by Espen • July 01, 2025

You can now use the “Message anyone” feature on iPhone and iPad, just like on web. This lets you message non-patients and save their contact details directly from the mobile app.

Communications

CSV upload support for inactive patients in campaigns

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Shared by Espen • July 01, 2025

You can now include inactive patients in your campaigns when uploading contacts via CSV. Previously, these patients were automatically skipped, but now you have full flexibility in managing your outreach lists.

Insurance-verification

Insurance page design refresh

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Shared by Espen • June 24, 2025

We’ve refreshed the design of the insurance page to provide a more modern and user-friendly experience. There are no changes to how it works - just a cleaner, updated look.

Payments

View payments by guarantor

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Shared by Espen • May 28, 2025

For customers with ledger sync, managing family finances just got simpler. You can now see outstanding balances grouped by guarantor, so it's clear who owes what - no need to dig through multiple records.

Forms
iPad

Web forms and packets shared with iPad

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Shared by Espen • May 28, 2025

Your web-based forms and packets are now synced to iPad. This means your intake workflows remain consistent whether patients complete forms at the front desk, from home, or on a tablet.

Scheduling

Widgets is now online booking links

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Shared by Espen • May 28, 2025

We’ve also refreshed the widgets page and renamed it online booking links. Now it's even easier to create, manage, and share customized booking links tailored to different appointment types or patient groups.