Latest news and updates from NexHealth
iOS
Mobile
Communications

Saved Responses and AI Quick Replies Now on iOS

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Shared by Espen • August 22, 2025

Saved responses and AI-generated quick replies are now available on the NexHealth iOS app. You can use your existing saved responses and AI suggestions when replying to messages on mobile—just like on the web.

Payments

Manual Ledger Syncing for Non-Ledger Sync Users

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Shared by Espen • August 22, 2025

You can now manually track which payments have been posted to your patient ledger in NexHealth. A new “Needs syncing” tab lets you review completed transactions and mark them as posted, giving you better oversight of ledger activity even without using Ledger Sync.

Payments

Insurance Prepaid Card Collection Flow

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Shared by Espen • August 22, 2025

We've added a new workflow for handling insurance payments made via virtual prepaid debit cards. Instead of assigning these to a specific patient, you can now process them directly through a streamlined insurance payment flow. This avoids patient ledger mismatches and simplifies reconciliation.

Scheduling
Improvement

Redesigned online booking form settings

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Shared by Espen • July 18, 2025

We’ve updated the design of the online booking form to be more modern and visually appealing. There are no changes to how the form works—just a cleaner look and feel to improve the experience.

Scheduling

Double booking for medical practices

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Shared by Espen • July 18, 2025

NexHealth now supports multi-booking for eClinicalWorks practices, allowing you to schedule multiple appointments (like double bookings) in the same time slot.

General
Forms
Communications

Translation Settings

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Shared by Espen • July 07, 2025

We’ve added a new Translations tab in Settings that lets practices translate all eligible content (campaigns, templates, forms) from a single page. This makes it easier to manage multilingual content. Only users with editing permissions can access this feature.

Payments

Prevent duplicate payment requests

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Shared by Espen • July 01, 2025

We’ve updated the payment request workflow to prevent accidental duplicates. If a patient already has an open request, you’ll be prompted to address it instead of creating a new one. This helps avoid redundant reminders and confusion for patients.

iOS
Communications

iOS message anyone

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Shared by Espen • July 01, 2025

You can now use the “Message anyone” feature on iPhone and iPad, just like on web. This lets you message non-patients and save their contact details directly from the mobile app.

Communications

CSV upload support for inactive patients in campaigns

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Shared by Espen • July 01, 2025

You can now include inactive patients in your campaigns when uploading contacts via CSV. Previously, these patients were automatically skipped, but now you have full flexibility in managing your outreach lists.

Insurance-verification

Insurance page design refresh

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Shared by Espen • June 24, 2025

We’ve refreshed the design of the insurance page to provide a more modern and user-friendly experience. There are no changes to how it works - just a cleaner, updated look.