Saved responses and AI-generated quick replies are now available on the NexHealth iOS app. You can use your existing saved responses and AI suggestions when replying to messages on mobile—just like on the web.
You can now manually track which payments have been posted to your patient ledger in NexHealth. A new “Needs syncing” tab lets you review completed transactions and mark them as posted, giving you better oversight of ledger activity even without using Ledger Sync.
We've added a new workflow for handling insurance payments made via virtual prepaid debit cards. Instead of assigning these to a specific patient, you can now process them directly through a streamlined insurance payment flow. This avoids patient ledger mismatches and simplifies reconciliation.
We’ve updated the design of the online booking form to be more modern and visually appealing. There are no changes to how the form works—just a cleaner look and feel to improve the experience.
NexHealth now supports multi-booking for eClinicalWorks practices, allowing you to schedule multiple appointments (like double bookings) in the same time slot.
We’ve added a new Translations tab in Settings that lets practices translate all eligible content (campaigns, templates, forms) from a single page. This makes it easier to manage multilingual content. Only users with editing permissions can access this feature.
We’ve updated the payment request workflow to prevent accidental duplicates. If a patient already has an open request, you’ll be prompted to address it instead of creating a new one. This helps avoid redundant reminders and confusion for patients.
You can now use the “Message anyone” feature on iPhone and iPad, just like on web. This lets you message non-patients and save their contact details directly from the mobile app.
You can now include inactive patients in your campaigns when uploading contacts via CSV. Previously, these patients were automatically skipped, but now you have full flexibility in managing your outreach lists.
We’ve refreshed the design of the insurance page to provide a more modern and user-friendly experience. There are no changes to how it works - just a cleaner, updated look.