Latest news and updates from NexHealth
Payments

Credit Card Surcharge Pricing

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Shared by Alexis • February 17, 2026

Credit card processing fees can now be passed to patients across all payment methods. Availability depends on your practice’s registered business address. This feature is available in the United States, excluding Connecticut, Massachusetts, and Puerto Rico.

Payments

External Notes on Payments

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Shared by Alexis • February 17, 2026

Payment receipts and payment request emails can now include external notes when using Ledger Sync.

Payments
Forms

Stored Payment Methods Agreement Form

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Shared by Alexis • February 17, 2026

A new agreement form lets patients authorize storing and using their payment method.

Communications

Campaign Sender Visibility

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Shared by Alexis • February 17, 2026

You can now see who sent or scheduled each campaign.

Communications

Templates View-Only Access

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Shared by Alexis • February 17, 2026

Templates can now be viewed without edit access.

Forms

Resume Public Forms

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Shared by Alexis • February 17, 2026

Patients can now resume a form after entering their email address.

Scheduling

Waitlist Request Attribution

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Shared by Alexis • February 17, 2026

Waitlist requests now show who created them.

Scheduling

Custom Color Picker for Online Booking Button

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Shared by Espen • August 22, 2025

You can now fully customize the color of your online booking button using a new color picker. Choose any color—not just presets—to better align with your brand’s look and feel.

Scheduling

Increased Waitlist Slot Limit

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Shared by Espen • August 22, 2025

You can now include up to 10 appointment slots in a single waitlist request (previously limited to 5). This makes it easier to offer more availability at once and simplifies the process of filling last-minute openings.

Communications

Improved Logic for Save the Date Message Delivery

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Shared by Espen • August 22, 2025

We’ve updated our Save the Date messaging rules to ensure messages are sent even if multiple patients share the same phone number. Now, if messages are associated with different names, they can be sent to the same phone number within a 6-hour window. This change helps ensure important communication isn’t blocked by timing restrictions.